ともだち株式会社 is an online store of Japanese products. We are a ‘Company recognized by the Japanese government, specializing in the sale of Japanese Pokemon products.
We are the first company to export original Pokemon products made in Japan from Japan, with Italian, English and Japanese support .
We only sell authentic, high quality products that are 100% made in Japan. We try to offer products that appeal to both experienced collectors and those who only collect as a hobby. New products, are shipped in their original packaging directly from Japan.
All items are shipped from Japan.Shipments are made within 1-3 business days after receiving payment confirmation. It all depends on the product and quantity ordered. We always recommend that you email [email protected] before any order is placed.
FedEx direct shipping from Japan, expected delivery in 3-4 business days.
By purchasing from our online store, the customer is making a direct purchase from Japan.
In this context:
We, as the seller, act as the exporter from Japan.
The customer acts as the importer in their country of residence.
Therefore, we strongly recommend that customers check the import regulations applicable in their country before placing an order, including any restrictions, customs duties, taxes, and customs clearance requirements.
For assistance or further information, please contact us at:
[email protected]
At checkout, our website will calculate shipping costs only.
Any customs duties, import taxes, or other import-related charges are not included in the amount paid on our website and are entirely the responsibility of the customer as the importer.
These charges:
Are determined directly by the customs authorities of the destination country.
Must be paid separately to the carrier responsible for delivery, at the time of customs clearance.
Cannot be calculated or determined in advance by us.
Once an order has been placed, it cannot be cancelled.
Due to the nature of international purchases, returns are not accepted.
名古屋市東区泉3-11-22プレサンスグラン泉204号
